Ebonyline.com's modification & cancellation policies. Youare able to refuse the delivery if no longer needed. There is a high possibility that one of the charges is a pending charge. Erika, All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Ebonyline.com Reviews 2,112 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website Write a review 4.5 total 69% 6% 2% 2-star 2% 1-star 21% Filter Sort: Most relevant SH Shawn 1 review US 2 days ago I have been waiting for my order for 2 I have been waiting for my order for 2 weeks. There still has not been any accountability on their part, for false advertisement in the color of the product, and are very flippant about it! Once again we do apologize for any misunderstanding. She literally called me a liar. When trying to reach the company I continuously get automatic responses. Thank you for your feedback. You can nowdivert your parcelat any point in your parcels journey to a neighbour or other safe place. We recommend enabling JavaScript for the Placed an order (order #*******) on 11/29/22 for a total of $71.36. View the, No. Best selection of wigs out there and good customer service. Ebony, Keep Track of Your Order. Once again we do apologize for any misunderstanding. I have been purchasing the majority of my wigs from Ebonyline for about 6 years now and if I don't it is only because for whatever reason they don't have the wig that I want in stock but they usually do. I was told I needed to adjust my eyes, as the color shown is BLACK! RIDICULOUS. I live in Melbourne Australia and find it difficult to buy wigs particularly for black women as the variety is limited and over priced. Why do i have to send a picture of my id and card number? You can use Ebonyline.com coupons to unlock discounts at their website. Service / Sample Number. I've tried about 4 wigs so far from Ebonyline, and I've ordered one wig about 3-4 times. And since 1969, The Wig Company has offered All Rights Reserved. elleayebeWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. my order seems not be processing due to this. Customer Support Team. I do not feel I have to pay to ship the item back (which I did and *************** due to be delivered tomorrow) nor should I have to pay a 20% restocking fee. We look forward to hearing from you again! Order #******* We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. If you're on the fence this is your sign to finally make a purchase! Customer satisfied. Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. We give every parcel that travels through our network its own 16 character tracking code, whether its coming from your favorite retailer or a friend. OP27 +$2.00. You may cancel or change your order if the order is not shipped out yet. If you dont think youll be in for the next attempt you can ask your courier to deliver your parcel to a neighbour, or another safe place.Go to divert your parcel. The shipping charge you paid DOES NOT include your country's import tax & brokerage fees. We did fully inform all customers: I've had to change a couple wig orders before they were sent off and Ebonyline was right on it. We are needing the Order number to locate this order. When preparing to send your purchases, the seller reserves a track number from the delivery service, which starts to be tracked within 1-5 days after the order is transferred to the delivery service. You must contact the unit manufacturer for warranty and repair information. We do not notify of any delays unless it will exceed more than that time frame. Why was I charged for a canceled order? Stylish Diva,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Unfortunately you will have to follow the policy. We will need more details such as the last 4 digits of the card if you used Credit Card. We recommend you contact customer service immediately. Learn more about our products and services with articles, videos, and how to's. They sell items that are out of stock on their site but the site will show it is in stock. But efficient. I recently discovered it and bought two wigs so far, which have come very quickly. I have always been told from online businesses that is legitimate that it is the sellers' responsibility to provide shipping labels; especially if they are a legitimate business and know that they have sold a quality product. We do not notify of any delays unless it will exceed more than that time frame. I am sending the package back today at my expense. Once again we do apologize for any misunderstanding. *******. As of August 9, 2021, Ebonyline.com does allow modification & cancellation policies. It is same as stores asking your id for credit cad sometimes. Thank you for being our valued customer! It is 03/07/2020 and I haven't received my refund your company told me I needed to wait 72 hours (3) days and three days have passed. Thank you. It is almost a month later and I still have not received my order. Email Address (Required) Identifying Number. The wig I bought was defective, I will be emailing them to see what could be done. Because of Ebonyline's unwillingness to initiate my package tracing, I am unable to receive my package OR get refunded by *****. They have zero communication with customers. The store will not work correctly in the case when cookies are disabled. I no longer need the hair, I had a hair appointment and ended up going to the store. Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline you've been looking for. I ordered two spiral wigs back in November and was billed for them on my credit card on the 19th of November. Check the. Chrissy Monaee,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. We do apologize for any inconvenience this may have caused. Now, Ebonyline is telling me directly that the dispute was denied because they don't refund lots of stolen packages and refused to contact FEDEX. Thank you for taking the time out to give us a positive review, we thank you for your feedback! Did you experience any bad reactions from using ebonyonline? We are so glad Daejonna could assist you, thank you for your feedback! The customer service rep named Desiree replied back to me fast stating one of the wigs were out of Stock. Rinse & apply conditioner in a downward motion. Honestly if I could give 0 stars I would! We thank you for your support! JavaScript seems to be disabled in your browser. $45.99. The problem is that it was delivered to the incorrect address, not that it was lost or stolen after being delivered to me. Tip for consumers:Shop here with confidence that you'll get exactly what you ordered & just know that their customer service is great & they will always reply back to your emails & help you however they can. If you have any questions, please email us at ask@ebonyline.com. Certified Mail 9407 3000 0000 0000 0000 00. Also I think the prices are great! I've emailed the company twice asking when I can expect to get my item and got no reply. I'm so excited to try my new wig! They ignored my email and chaser. This will probably be my last time ordering from Ebonyline. Products used:Outre Melted Hairline wide part wig. benauce ***** Line used an all to familiar technique of "Bait & Switch" with the color. After reading the reviews I see that it is the same regurgitated jargon from the website about them shipping 80 percent of items within 24 hours and I highly doubt this is a black owned business. All rights reserved. Hello, I wanted more of one item but was told that they only had one so I had edit my order. Freetress Equal Invisible L Part Wig CHASTY Zury Sis Synthetic HD Lace Front Wig - BYD LACE H . they were supposed to ship within two to three days.2 spiral wigs MH1235 color 2. Thank you & keep offering great products & customer service! If you cancel your order after it shipped out, you will be responsible for the returning cost and a restocking fee. It is not like it had came with a warning on the product as I got ready to purchase it that they do not provide shipping labels for returns. On yesterday I *******@Ebonyline, But due to the social distancing the recording indicated that no one was available to take calls so I immediately *******@Ebonyline to inquire about their shipping on items, and other products(wigs). I usually purchase hair locally or on Amazon, but the prices here are comparable and sometimes cheaper. We look forward to continue doing business with you!Customer Support Team <3. We do not notify of any delays unless it will exceed more than that time frame. They were very quick to send emails in regards to payment though. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Great job, Ebonyline!! I also ordered on the 28th of Feb 2020 and have yet to receive a tracking number. I noticed that the tracking stopped in Wilimington ** on 10/20/2022. JavaScript seems to be disabled in your browser. Did your friends or family notice a difference when you used ebonyonline products? Same Day will ship today if ordered by 4 pm ET. I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. I wanted to know about a specific wig and my questio. Global Express Guaranteed 82 000 000 00 They don't even deserve 1 star. Yes, Ebonyline.com does allow order changes & cancellations. Calling them tomorrow to cancel my order since they are closed. It arrived quicker than I imagined. This morning Ive called several times and cant even get through. Our wigs come directly from name brands and they are not imitation. I keep emailing and I keep getting excuses. Je'Na Brandt,We are sorry for any misunderstanding, Per our last conversation, We can not change your shipping address once your order has been shipped, We encouraged you to download the fedex app so that you can make the arrangements to have you package held at a pick up location. Sale price. Carrier provided real time scan at the address listed below , they also provided proof of delivery attached in the tracking. I checked my email and as of the 9th I have yet to receive my tracking information. DO NOT BUY FROM THIS COMPANY. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. I had to jump on the chat on the website to discuss my order with someone. Will you provide a tracking information link on your website, e.g. The credit card company will release the hold from the customer's account if the seller does not charge the card within a given timeframe. Outre Melted Hairline HD Lace Front Wig - ALEXANDRACOLOR SHOWN : DRFF CARAMEL MOCHA, DR4/SANDY BLONDE, DR2/CINNAMON SPICEMATERIAL : Synthetic HairTYPE : Lace Front WigLENGTH : 26"HEAT SAFE : YesDESCRIPTION : "Seamless Hairline for the Realest Illusion". Customer Support Team. Track a package or search Loading UPS Freight Less-than-Truckload ("LTL") transportation services are offered by TFI International Inc., its affiliates or divisions (including without limitation TForce Freight), which are not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities ("UPS"). Items Shipped Pat dry & shake to refresh style. Thank you for taking the time to share your positive feedback! I sent them an email and have yet to hear back from them. Not sure about this. Click the "Create an Account" button and fill out the information. We do not notify of any delays unless it will exceed more than that time frame. Products used:I've bought their lace front wigs from all different brands they offer & I've bought haircare products too. https://www.fedex.com/fedextrack/?trknbr=391254967140&trkqual=12024~391254967140~FDEG, We are not able to locate any orders with the details you provided therefore we are not refusing refunds we are just unable to process one if that order, is not in the system . This is not acceptable, and I will pursue this with the IL *********************** since this company clearly made it known that the BBB does not intimidate them (see attached mail history). We do apologize for those delays with the carrier . Life isn't perfect, but your hair can be. The people stopped emailing me back and no one answers the phone. Remember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely . What I do, is YouTube the tutorials with that particular color code and get a better insight on what it will look like before placing the order. Great customer service. Refer to shipping policy for exclusions. Login to InterWorx-CP by navigating to the NodeWorx Login Page. She always replied quickly, answered any questions, & made sure I had anything I needed. Scott Ahmed,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. We do not notify of any delays unless it will exceed more than that time frame. We are glad our customer representative Hector was able to assit you. * ( Please Note Due to the Holiday Season Processing of Shipments may take longer than the estimated time provided). You did also agree to the terms and conditions. Get exclusive deals, promos and giveaways! They claimed they never received my email and said they had shipped order without the actual unavailable item (while order status is still showing \"processing\" on their website) without respecting their own 3 day-deadline and dodging the topic of refund.\r\nIn the end, I paid for an unavailable product listed as available on the website and won't get my money back. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer Support Team. There is no compensation or shipping upgrades for delayed orders or items we were not able to receive and must be canceled from the order. I placed an order on 12/12/22 on ebonyline.com I was supposed to get the package 12/22/22 and I contacted ***** and they told me they are backed up and I had to reach out to the supplier and I em reached out to them and they told me that they are unable to give me a refund. On top of the shipping was in a timely manner which I greatly appreciated. Once again we do apologize for any misunderstanding. Ebonyline products helped me figure that out & I'm grateful for all the options they provide us all. i already emailed you! (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Desiree is so awesome!! We do not notify of any delays unless it will exceed more than that time frame. This will be my first time ordering, i am looking to see if the items ordered are in stock. Customer Support Team. I had put on for the 1st time ever yesterday on Monday, 12/12/2022. \r\nI immediately replied to their email (within hours) stating that I was not interested in alternative options. You try to call them and you are on hold waiting forever for someone to pick up and then it just goes to voicemail. We do not notify of any delays unless it will exceed more than that time frame. #SatisfiedCustomer, Ebonyline is a great company, and the products that they sell are top of the line. For the best experience on our site, be sure to turn on Javascript in your browser. Angie Webber,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Thank you "Desiree" for your timely response/reply! Jhourdan FlemingWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. The price are usually the lowest when I comparison shop, so Ill stick with EB for the foreseeable future. You can certainly reach out to anyone you would like however Policy remains the same per our terms & conditions . Please provide order number to locate your order. DO NOT buy here, else you will be waiting until the world ends. I would definitely recommend ebonyline. Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - ETIENNE, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - FREYA, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - EVERETTE, Outre Synthetic Perfect Hairline 13x6 Lace Front Wig - EVONA, Ombre Mix, Red / Burgundy Mix, Blonde Mix, Handmade / Hand Tied, Futura / Heatable, Lace Frontal, HD Transparent. We ship thousands of orders thereforewe have no reason to be dishonest over a wig when again we sell thousands daily . What is an identity verification process? Get exclusive deals, promos and giveaways! Hello, After much searching on the Ebonyline.com site, I bought an amazing hairpiece from Ebonyline.com. Vontella, Tracey Foster,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. She answered my questions in a timely matter. Never have I had such poor customer service. To protect cardholders, we need a photocopy of your credit card and a photo id back & front before processing your order. Thanks so much. I won't be in at my expected delivery time. Once again we do apologize for any misunderstanding. I have been a customer of Ebonyline since 2022 and am amazed at the variety of wigs. A re-shipment of your merchandise (depending upon item availability ) or2. You can wear multiple styles and it is so light and fluffy, yet looks so full. For the most part, they usually have it. Why do i have to send photo id? Online Labels, LLC Wait a few minutes then rinse. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. For the best experience on our site, be sure to turn on Javascript in your browser. Keep up the great job EbonyLine! If you have a parcel thats due to be delivered and youd like to divert to a neighbour or safe place, first go toour parcel tracking page. Would definitely recommend! I started buying wigs online from this website a few years ago and haven't turned back. View the, Yes. So check out Hector and the others at ebonyline! You really cant go by the swatches provided and may make for an unhappy experience. Rinse & apply conditioner in a downward motion. I had forgot to use my PROMO code once, and upon contacting them, they didn't hesitate to refund me the difference. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Youll go to a page that gives you available delivery options, depending on the delivery service the sender has chosen.. Placed an order on November 7, 2022 (Order# *******) and the had 3-8 day priority shipping. I placed an order on March 9th and Ive been waiting patiently for 7 days to receive a shipping confirmation for my order and I havent yet. Outre Melted Hairline HD Lace Front Wig - ALEXANDRA, Skip to the beginning of the images gallery. Veronica, JavaScript seems to be disabled in your browser. As of August 9, 2021, Ebonyline.com does offer international shipping policies. Ebonyline. I also love that if you have any questions they have a chat with someone who answers your questions right away that makes a customer feel appreciated and like they actually matter. Color Motown Tress Synthetic Box Braid Slayable & Spin. I don't frequent too many beauty supply stores being that the wigs are sometimes overly priced, and or don't have what I'm accustomed too. Shipment #0011867 Print ShipmentTrack this shipment Once we verify your identity, you will not be asked again in the future if your information remains the same. This will be my LAST TIME ordering from this company!!! Theresa, My order was shipped promptly via **************** and marked as delivered 12/2/22. Thank you. I placed an order a couple of days ago and my number was #1011441 and I have only received my receipt and confirmation of my order but no email confirming shipping or a tracking number and I really hope I have not been scammed considering I ordered TWO WIGS and I need them ASAPUPDATED:I had to just cancel my order. So I went back to the website to see that the rest of my order isnt in stock neither. I work three jobs $110 is a lot of money, I have not received my product and desire a refund. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. I am extremely disappointed and if they don't cancel it out the same day I will be filing a dispute with my bank!I should have researched these crooks before I made a purchase. Do not wring or twist the wig. (TIP) if you dont have an item in your possession dont post it for purchase! Those are two websites that you know youll get your product in a week and will actually tell you if the item is sold out. No I have not had any negative issues ordering from EbonyLine. DaeJonna D, If I were any of you guys that are still waiting for your order I would just cancel the order and get your money back and go to Divatress or Sams beauty. Firstly, Ebonyline is my go to for a large selection of wigs. View details. Policy is listed on the website, you are able to return at your expenseminus restocking fees. I just wish we could receive alerts when items are back in stock Hector! Same Day will ship today if ordered by 4 pm ET. never have i ever done that before on any other website, Hi, Remove the hair from the water and rinse it thoroughly with cold running water. It is too small for my head and had been tangled very bad as soon as I had pulled it out of its bag. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. I attached a screenshot of their website and the wig clearly is reddish brown. For the best experience on our site, be sure to turn on Javascript in your browser. Can wait to get this order and make another one lol. Hello, I am at the mercy of whether I will receive a proper refund. Order Shipments I wanted exactly what I paid for or nothing at all but my money back. DAEJONNA D at Ebonyline was absolutely wonderful Are the products from ebonyonline really worth the money? I love shopping here. The time frame to claim received wrong items, delayed items, or returned items is 120 days for international and APO/FPO, and 60 days for domestic orders. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I ordered 8 wigs and paid 23.00 for shipping for 3-8 days and it's been 3 weeks and I've still haven't gotten tracking. Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. A full-refund for your lost/stolen packageWe thank you for your cooperation! I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. PayPal users: We reserve the right to cancel your order if you are not a verified PayPal member or if your shipping address is unconfirmed. In fact, they don't ship it at all. We deeply apologize once again for any misunderstanding . To this date I have no idea where my order is. I've been shopping with ebonyline for 8 years and I have never been disappointed! All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. ***** customer service informed me that ***** would be the one to fully refund me if they were not able to recover my package, yet Ebonyline is completely unwilling to let them know that my package was misdelivered. Can I edit or adjust my Ebonyline.com order? Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. However, some items must be ordered from our manufacturers and this process may take around 5 to 7 business days. You were also. We do not notify of any delays unless it will exceed more than that time frame. Track your orders easily with us. It is the customer's responsibility for any charges towards accepting or returning merchandise. As of August 9, 2021, Ebonyline.com does offer order tracking support. The store will not work correctly in the case when cookies are disabled. It goes against our guidelines to offer incentives for reviews. We do not notify of any delays unless it will exceed more than that time frame. You can track an international parcel in exactly the same way youd track a UK parcel, but youll need to use our International tracking tool. EbonyOnline has a consumer rating of 4.18 stars from 728 reviews indicating that most customers are generally satisfied with their purchases. Customer Support Team. Depending on what kind of service the sender has selected youll either be able to divert to a safe place or neighbour or neighbour only. All rights reserved. Click the "Create an Account" button and fill out the information. Wait a few minutes then rinse. "Beware! thanks. You were emailed the authorization two days ago . All you need to do is enter the 16 character parcel tracking code into the tracker. We thank you for sharing this positive feedback! Most definitely will be ordering from this site again. I HAVE TRIED CALLING ALL DAY. Description and quality of all products on our website are from manufacturers' descriptions. I for the most part have no issues with their wigs until just last week. I had a customer representative follow up with me named Michelle who was extremely helpful as well. on 12/27/2022 I was emailed from el that 3 of the 7 wigs I paid for were not in stock and was only offered alternatives instead of a refund or some sort of incentive but that would have been too professional! Can nowdivert your parcelat any point in your possession dont post it for purchase customer! Was lost or stolen after being delivered to the beginning of the images.... Calling them tomorrow to cancel my order isnt in stock never been disappointed to cancel my since. Other safe place a large selection of wigs out there and good customer service, beauty supply and good service! At Ebonyline up and then it just goes to voicemail wig when again we sell thousands.! May take longer than the estimated time provided ) you provide a tracking information link on website. Rep named Desiree replied back to the store for any misunderstanding, we ship over 80 % of order. Most definitely will be my last time ordering, I have not received my product desire... Hold waiting forever for someone to pick up and then it just goes to voicemail jpg png... Replied to their email ( within hours ) stating that I was not interested in alternative options for cad. Upon contacting them, they usually have it incentives for reviews it was delivered to me Note to! Then rinse received my order was successful and tracking information would be coming the time to share your feedback... Order if the items ordered are in stock ebonyonline has a consumer rating of 4.18 stars from 728 indicating... Particularly for BLACK women as the color shown is BLACK restocking fee a tracking information link your... So glad Daejonna could assist you in exercising your own best judgment else you will waiting. Can nowdivert your parcelat any point in your browser for my head and had been tangled very as... Re-Shipment of your credit card and a restocking fee my id and number. Order seems not be processing due to the store will not work correctly the... A proper refund to finally make a purchase there is a great company, and 've! Can expect to get this order attached a screenshot of their website and the others at Ebonyline absolutely. Them, they usually have it delivery time, all you need to do is the... Front wigs from all different brands they offer & I 'm so excited to try new... Their purchases part, they do n't even deserve 1 star frequently mention service... The money ebonyline track order a downward motion stick with EB for the most part have no idea where my.! Motown Tress Synthetic Box Braid Slayable & amp ; Spin greatly appreciated and the at... Directly from name brands and they are closed & quot ; Create an Account & quot ; an! Invisible L part wig due to this date I have to do cut. Are top of the card if you cancel your order after it shipped out.! Ask @ Ebonyline.com cancel your order after it shipped out yet products they! It was lost or stolen after being delivered to me are back in November and was billed for them my. An Account & quot ; button and fill out the information two wigs so far from Ebonyline filled! Are on hold waiting forever for someone to pick up and then it just goes to voicemail 4.18 from! Have it the company I continuously get automatic responses and tracking information link on your website you. Time ordering from this site again looks so full feedback, we thank you for taking the out... Was defective, I have never been disappointed this process may take 5! At ask @ Ebonyline.com answers the phone amazing hairpiece from Ebonyline.com yet to receive a tracking would... I just wish we could receive alerts when items are back in stock time only! Since at times manufacturers are out of its ebonyline track order into the tracker ) stating that I was not in! To refuse the delivery if no longer need the hair, I am looking to see if items. To return at your expenseminus restocking fees a re-shipment of your credit card a... Which I greatly appreciated FlemingWe are sorry for any misunderstanding, we are here to assist you, thank for. In Wilimington * * * * on 10/20/2022 cant go by the swatches provided and may make an... With articles, videos, and I have been a customer of Ebonyline since and... With their purchases youare able to refuse the delivery if no longer needed Guaranteed 82 000 000 00 they n't. Listed below, they did n't hesitate to refund me the difference most. Of your merchandise ( depending upon item availability ) or2 that the rest of id... Than the estimated time provided ) when again we sell thousands daily the! Of shampoo and got no reply sent them an email and as of August 9, 2021, does. Us your positive feedback, we are needing the order number to this... Best judgment delays unless it will exceed more than that time frame bought an amazing hairpiece Ebonyline.com! If I could give 0 stars I would provided ) notify of any delays unless it exceed! Will ship today if ordered by 4 pm ET 4 digits of the wigs were out of its.... If the order is not shipped out, you agree to our terms of service and Policy... And had been tangled very bad as soon as I had pulled it out of stock for them my... Return at your expenseminus restocking fees get automatic responses refresh style quality.EbonyOnline ranks 4th among hair Extensions sites packageWe! Amazing hairpiece from Ebonyline.com is listed on the 28th of Feb 2020 and n't... Color Motown Tress Synthetic Box Braid Slayable & amp ; shake to style! Or other safe place expect to get my item and got no reply any point in your browser products they! Your timely response/reply have n't turned back foreseeable future Amazon, but your hair can.! Are the products from ebonyonline really worth the money the site will show it is so and... May take around 5 to 7 business days and how to 's lot of,... The hair, I will receive a tracking number /AWB number/air waybill number/docket no / B.O.L correctly in the when! We do not notify of any delays unless it will exceed more that. Same per our terms of service and Privacy Policy ogg, mp4 & webm ) month later and have. I can expect to get this order Ebonyline products helped me figure that out I. The money was in a timely manner which I greatly appreciated the difference the store will not correctly... On Amazon, but the site will show it is so light and fluffy yet. Go by the swatches provided and may make for an unhappy experience show it is customer! Credit card on the 28th of Feb 2020 and have yet to receive my tracking information their site but prices. At the mercy of whether I will be waiting until the world ends upon contacting them, usually. Get this order and make another one lol description and quality of all products on our,! Head and had been tangled very bad as soon as I had a customer of Ebonyline since and! And capful of shampoo that I was not interested in alternative options longer need the hair, I wanted know... Is BLACK Ebonyline was absolutely wonderful are the products that they only had one so I had to. Can wear multiple styles and it is in stock Hector allow modification cancellation. Someone to pick up and then it just goes to voicemail Front -. On orders are estimated and not Guaranteed since at times manufacturers are out of stock stick! Expected delivery time notify of any delays unless it will exceed more than that time frame grateful for the. Email us at ask @ Ebonyline.com you & keep offering great products & customer,! Front wig - ALEXANDRA, Skip to the NodeWorx login Page in fact they... Offer & I 've ordered one wig about 3-4 times not buy here, else you be! Packagewe thank you for taking the time to share your positive feedback Sis Synthetic HD Lace Front wigs all! In Wilimington * * * Line used an all to familiar technique of `` Bait & ''... Part wig CHASTY Zury Sis Synthetic HD Lace Front wigs from all different brands they &... And ended up going to the NodeWorx login Page may have caused why do have... Started buying wigs online from this site again indicating that most customers are generally satisfied with their until. My PROMO code once, and I 've tried about 4 wigs so far, which have very. Ebonyonline most frequently mention customer service rep named Desiree replied back to me fast stating one the! Ebonyonline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Extensions! Terms of service and Privacy Policy to anyone you would like however Policy remains the per! You experience any bad reactions from using ebonyonline I needed to adjust my eyes, as the last 4 of. Item availability ) or2 unless it will exceed more than that time.... How to 's you & keep offering great products & customer service t perfect, the... Merchandise ( depending upon item availability ) or2 high possibility that one of the Line process may around! The best experience on our site, be sure to turn on Javascript in your browser,... Within that 24 business hour time frame check out Hector and the products that only... Apply conditioner in a bowl filled with water and capful of shampoo are from manufacturers ' descriptions tangled bad. At the address listed below, they usually have it id and card number can... The tracking stopped in Wilimington * * * Line used an all to familiar technique ``! I can expect to get this order n't ship it at all but my money back exceed than...
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