If you need assistance with your claim, call UI Customer Service at 1-866-239-0843 between 8 a.m. and 4:30 p.m. Monday through Friday. A Williamsburg man was convicted of unemployment fraud and was ordered to serve a 100 day jail term for defrauding Iowas unemployment insurance program. How can I set up access to my account? A) If you have forgotten your password, click the tab labeled Forgot Password. In 2018, Americans spent, on average, $14,400 on each elementary- and secondary-school student34 percent more than the average for democracies with market-based economies. Failure to file your weekly continued claim may disqualify you from receiving benefits for those weeks during the appeal process. A) Log in to your myIowaUI account. Deliberate misrepresentation in order to receive a benefit that a claimant knew they were not entitled to, meets the definition of Fraudulent Practice. The card will arrive in a plain, white envelope and must be activated prior to use. You may submit the required documents online, by mail or in person. The . In order to receive unemployment benefits you must be a US citizen, registered alien authorized to work in the US, or permanent resident. Des Moines, Iowa 50319. Emergency Unemployment Compensation comes in four tiers that is divided into different periods of time: Tier 1 supplies benefits for 20 weeks. Q) I am an Agent. The head of Iowas agency that handles unemployment insurance said Friday they are Tier 3 supplies benefits for 13 weeks. If you do not have access to a computer, you may use computers at any IowaWORKS location or at your local library. If your identity was verified, you will be able to continue through the claims filing process. Once the new user is added, select the last name of the user with the old/incorrect email address. A) Contact U.S. Bank if there are any issues with theU.S. Bank ReliaCard(call855.282.6161 or visitwww.usbankreliacard.com). myIowaUI will make the determination if you are liable for unemployment insurance taxes from the information provided. Sign into your myIowaUI account and review your wage detail. Delay in filing your weekly claim could result in denial of benefits. Use this list of Frequently Asked Questions (FAQs) for answers to common myIowaUIquestions. Paul Meade, 55, had been convicted of fraudulent practice in third degree. A)It depends on why you quit your job. How can I get an Agent account established? A) The state uses a system called Enterprise A&A. Q) How do I set up a Contractor Registration account? He says he has been booted off the online application more than 70 times. Alternative Option Fill out the Power of Attorney Form 68-0092. She said the state's website is secure, but applicants have filed for benefits under other people's names. Pandemic Unemployment Assistance (PUA) Application, Pandemic Emergency Unemployment Compensation (PEUC), Federal Pandemic Unemployment Compensation (FPUC), Mixed Earner Unemployment Compensation (MEUC), Unemployment Insurance Laws and Admin Rules, Iowa Meat Locker Processor Resource Library, 260E - Industrial New Jobs Training Program, 260G - Accelerated Career Education Program, Report Separations, Job Offer Declines / Refused Interview, Notice of Separation or Refusal to Return to Work, Minority Unemployment and Outreach Standing Committee, A copy of a government-issued identification document that includes your Social Security Number. Will I be eligible? Q) Can I email you a question about my claim? - Incorrect entry of name, address, and/or date of birth For the scenarios described above, we suggest clearing your cookies prior to trying to re-enroll. Pandemic Unemployment Assistance. What can I do? You can also call UI Customer Service at 1-866-239-0843 between 8 a.m. and 4:30 p.m. Monday through Friday. Q) My former employer is protesting my unemployment insurance eligibility. Three payment method options are available: Q) Should I file my wages by where work was performed? Copyright 2023 NBCUniversal Media, LLC. Contact us by email at uiclaimshelp@iwd.iowa.gov or by phone at 866-239-0843, Monday through Friday from 8:00am - The number of people seeking U.S. unemployment aid rose slightly last week to 870,000, 5,912 initial claims for the week of Sept. 13-19 were by people who work and live in Iowa, while 689 by individuals who work in Iowa but live outside the state. If you have questions regarding the dollar amount or the weeks that are owed, please contact IWD customer service at 1-866-239-0843. Des Moines, IA50306-0332 Overpayments caused by deliberate misrepresentation (Fraud) include a 15 percent penalty. Q) Why does my account show interest charges? A)Mail a check or money order to Iowa Workforce Development Benefit Payment Control, 1000 E. Grand Ave., Des Moines, IA 50319. Credit card payments can be made online. It is your responsibility to make sure the quarterly report was processed. The changes include a reduction in the maximum length of an unemployment claim and new percentage guidelines for suitable work requirementsRead More. A)You can expect to receive the IWD Debit Card in approximately seven to 10 business days. Use this list of Frequently Asked Questions (FAQs) for answers to common myIowaUI questions. Know how and when you will be paid. the manager of the local unemployment insurance office in which the claim for benefits was filed. Q) How can I reopen my unemployment claim? Please be aware that remaining unemployment insurance benefit balances on Bank of America Debit Cards will not transfer to the U.S. Bank ReliaCards, however, they did not expire and will remain available until exhausted. Please follow all the directions and complete every blank and section. QuickBooks and Thomson Reuters also have an option to submit SFT files through their software. Use this form to file your appeal online. A)Any break in reporting requires you to file another initial claim application during the week you want to start collecting benefits again. A)Call UI Customer Service at 1-866-239-0843 between 8 a.m. and 4:30 p.m. Monday through Friday. Drivers license or ID card issued by a State or outlying possession of the U.S. ID card issued by federal, state, or local government agencies or entities, provided it contains information, Active Duty, Retiree or Reservist military ID card (DD Form 2 or 2A), American Department of Indian Affairs Tribal Card, Canadian Department of Indian Affairs issued ID card, Must contain Document Number, USCIS/INS Registration Number, Must contain a Valid United States Visa or I-94 to be used as a primary proof of identification, Foreign passports, not issued in English, must be translated and accompanied by a Certificate of Accurate Translation, Must contain Alien/USCIS Number, and Card Number, Employment Authorization Document Form I-766, Must contain Alien/USCIS Number, Card Number, and Document Expiration Date, Must contain Document Name, Alien/USCIS Number, and Document Expiration Date, when available, Original or certified copy issued by a State, county, municipal authority, or territory of the United States bearing an official seal, Certification of Birth Abroad issued by the Department of State (Form PS-545). UI Collections A) The first person who sets up the agent account will be the system administrator. There were 5,912 initial claims by individual. A)You will need your Social Security Number; complete home mailing address, including ZIP code; telephone number; email address; check stubs or W-2 forms; complete mailing addresses of employers, including ZIP code and the city in which the business is physically located; your start and end dates with each employer, including month, day, and year; your reason for leaving each employers (lack of work, voluntary quit, discharge, leave of absence, still employed); employment authorization number and expiration date (if a non-citizen). Throughout the time I kept getting error messages, but the next page would come up after I refreshed it a couple times. A)Yes. Weekly claims must be filedSundaythroughFridayfor the prior week only (Hours to file weekly claims are 8 am to 7:30 pm Sunday or 8am to 5:30 pm Monday through Friday). Payment errors & fraud. New Legislative Changes to UI system:All new claims filed on or after July 3, 2022 will fall under new changes passed by the legislature. In Person Benefit overpayments. What should I do? If this error continues to appear please contact the Department of Economic Opportunity.. Recommended Option Employers log in to myIowaUI. You are required to create anIowaWORKSprofile and certify your reemployment activities. A) Here are the definitions of the various Power of Attorney roles. Q)What are the requirements for Secure File Transfer (SFT): A)Usually larger employers (2,000 wage lines+) or large service providers find this the best option. A)To be eligible, you must have worked and earned a certain amount of wages in work covered by unemployment insurance in the last 15 to 18 months. Mason Power Reclining, Iowa Workforce Development identified the cause of the problem as an incorrect data file the agency provided to U.S. Bank which resulted in not all necessary cards being issued to claimants. For fastest service please submit the online form. The head of Iowas agency that handles unemployment insurance said Friday they are Don't see your question or answer? Read all communication you receive from Iowa Workforce Development. Click Add User icon and add a new user with the new email address and Assign Roles. A)You must be available four or more days of the week to accept immediate employment. LexisNexis may also use limited information from credit reporting bureaus, but no credit check is conducted and no inquiry of any kind is incurred. A leave of absence is not a complete separation from employment. Q) I am trying to file online and its asking for a key code, but I dont have one. Auxiliary aids and services are available upon request for individuals with disabilities. The number of initial claims in Iowa, filed between Sunday, Sept. 13, and Saturday, Sept. 19, was 6,601. Your unemployment insurance claim DOES NOT begin on the date your job ended or your hours were reduced. Additional data released for last week: $5,464,800 in Federal Pandemic Unemployment Compensation (FPUC) paid during the week of Aug. 23-29, which were retroactive payments as the program ended July 25. Q) I cannot pay the full amount of my bill at this time. Shouldn'tthe login be tied to the business and not an employee. When filing an unemployment insurance claim, you will be asked to verify your identity. The latest numbers from the state unemployment office show it processed nearly 97% of claims since March 15. General myIowaUI Questions Payments Multiple Worksite/Multiple Reporting Unit Questions Login Questions Agent The FAQ pages are intended to provide general information about the Iowa workers' compensation system. (you are on this page) Audit of your account. Claimants who have not yet received a U.S. Bank ReliaCard and wish to receive payments by that method must make a payment election online or by telephone no later than January 31, 2021 to be issued payments without further delay. That line is open until 6:00 p.m. today, Friday, March 27. The EAB is located in the Department of Inspections and Appeals. Our Unemployment Insurance Tax Representatives can verify with the individual's e-mail address or username if you already have an Account. Registering for work helps to determine if you may be eligible for other programs or services to help you in your job search. What can I do? The fund is supported solely by a special tax on employers. To As of April 11, 127,332 total people in Iowa were receiving unemployment benefits. Don't see your question or answer? Q) What information do I need when I apply? If you worked in federal civilian employment or for the military in the last 18 months, you can file an initial UI claim online. Arial,Regular" Department of Healthcare and Family Services Division of Medical Programs Arial,Regular" 0Claims Processing Error Code Listing total base period wages of at least 1.25 times the wages earned in the highest base period quarter. As of April 11, 127,332 total people in Iowa were receiving unemployment benefits. Members of the EAB are appointed by the governor and confirmed by the Iowa Senate. You must file a weekly claim for any week that you want payment, even if your eligibility is being decided or you have an appeal pending. A)Your individual benefits are calculated by identifying the highest quarter earnings in your base period and by the number of dependents claimed (up to a maximum of four). Under normal circumstances, the first week of an unemployment insurance claim does not receive payment. To wages of at least $1,570 in one quarter and at least $780 in a different quarter. Federal employees will be asked to provide a Standard Form 8 and Standard Form 50, if available. PO Box 10332 Review the Administrative Code by Agency. INSTANT TEARS I'm sure the website it overwhelmed with others trying to fill out their unemployment too. If you use QuickBooks or Thomson Reuters, you will not receive a notification that the file was processed; log in to myIowaUI, click Quarterly Reports, then click Submission Summary. Claimants will be advised that direct deposit will speed payment of benefits. Auxiliary aids and services are available upon request for individuals with disabilities. If the cost of such a policy is that a few miscreants retain undeserved . New Hampshire's unemployment rate for December inched up to 2.7 percent, according to Wednesday's announcement. Earnings include wages, tips, salary, commission, cash, bonuses, vacation pay, paid time off, pension or retirement pay, and workers compensation. A)To file a weekly claim, log in to your account. Still Receiving Error Code: If you are still experiencing an error message upon entering your Social Security Number please call the General Assistance Line at 1-877-214-3332. The number of Americans seeking unemployment benefits fell slightly last week to a still-high 840,000, evidence that job cuts remain elevated seven months into the pandemic recession. You will be provided the option to go through the online process to verify. Hours are8:30 a.m. to noon and 1:00 p.m. to 4:00 p.m., Monday through Friday (CST). A)It takes several weeks to process your application and to start receiving unemployment benefits. How do I update my e-mail address? Search for 96 which finds the Employment Security Unemployment Compensation law. Iowas Requirements for filing weekly claims. The system will automatically say 'SSN Not Recognized' because your weekly filing is complete for the given week. Q) Why do I have to use my personal name to set up the Account ID? Now, Hefley needs unemployment to pay the bills, but for two days theres been no progress. Q) How do I avoid collection activity against me? Dollar amount of overpayment requested for waiver. The back of the decision notice outlines and appeal rights and instructions. Typically, this means being laid off for lack of work, not quitting. Q) I filed my quarterly report on time, but it is listed as being filed late with a penalty on myIowaUI, why? Lofton says when he contacted the DEO, a representative experienced the same technical glitch when looking at his application and was unable to assist him. Need assistanceApplying for UnemploymentorFiling Your Weekly Claim? To be eligible for benefits an individual must have: been paid wages by covered employers in two or more quarters of the base period. Both you and the employer receive the decision through the U.S. mail. The claimant will receive monthly billing notices and other collection letters regarding the amount owed. Your claim is effective the Sunday of the week you apply. Government-owned Property For Sale Near Amsterdam, Need assistanceApplying for UnemploymentorFiling Your Weekly Claim? Other issues may also prompt a claim to be referred to a fact finder. Please call us, answer our calls, or visit our website as soon as possible. Should the claimantbecome eligible for future UI benefits, 100% of each weekly benefit payment may be applied to the non-fraud overpayment balance until it is paid in full. The Iowa Unemployment Insurance Employer Handbook can be found here. Throughout the time I kept getting error messages, but the next page would come up after I refreshed it a couple times. Iowa Workforce Development verifies immigration status and work authorization through an electronic system maintained by the Department of Homeland Security. Be sure to file your weekly claims on time. During the fact finding, you and the employer will be asked a series of questions. The request should be sent to: Iowa Workforce Development Iowa Workforce Development will not be able to provide legal or human resources advice. Q) Can individuals who are not U.S. citizens receive benefits? Find an American Job Center near you. A)Benefits are paid from the Iowa State Unemployment Insurance Trust Fund. Q) I have tried to set up an Account ID and the system tells me that the Account ID already exists. On January 27, 2021, Iowa Workforce Development transitioned from Bank of America debit cards to the U.S. Bank ReliaCard and most claimants have received their new card and deposits. There are common reasons why the file does not process. Best College Defensive Lineman Ever, It almost always takes tenacity." A) myIowaUI automatically calculates taxable wages. Nationwide, there were 400,000 new unemployment claims nationwide, which is 7% of the 6.1 million claims filed during the peak of the pandemic, the report said. Three (3) of those reemployment activities are required to be job applications. The Iowa Workforce Development announced Thursday that some of the people who were to receive unemployment insurance benefits via debit card may not have received them. The new supplemental payments are part of the Lost Wages Assistance program. Claims are automatically protested if you indicate you were fired. Such data may include public records from federal, state and local government sources, and/or non-public data from government, utility, or education sources. Wednesday, May 25 2022 . Use this list of Frequently Asked Questions (FAQs) for answers to common unemployment insurance (UI) questions. Hours are8:30 a.m. to noon and 1:00 p.m. to 4:00 p.m., Monday through Friday (CST). If you served in the military the past 18 months, you will need your DD-214 Member Copy 4 Form. A) If it is greater than two days from the scheduled payment date contact our Unemployment Insurance Tax Representatives who will contact our accounting department. 4,139 initial claims for the week of Sept. 27-Oct. 3 were by people who work and live in Iowa, while 591 by individuals who work in Iowa but live outside the state. Americans spent . However, Iowa Workforce Development became aware last night that some claimants payments were being returned to the agency. If you do not have access to a computer, you may use computers at any IowaWORKS location or at your local library. Claimants can also change their preferred payment method to direct deposit to a checking or savings account. Continue to file your weekly claims. To receive unemployment benefits, non-citizen applicants must establish that they were in satisfactory immigration status and authorized to work in the United States when earning the wages used to establish their claim. Q) What if I am not available to accept work because I'm taking care of a family member? U.S. Department of Labor investigators say that since the start of the COVID-19 pandemic, criminals have stolen billions of dollars from state workforce agencies. An extended unemployment compensation program for out-of-work Iowans who aren't eligible for other benefits will cease at the end of the month, Iowa Workforce Development announced Friday. It basically said if you're seeing this page it's either because you're trying to submit a claim twice, or your claim wasn't submitted and you have to start all over. You can also complete a paper form and send it via mail. Q) Can I pay my myIowaUIcharges with a paper check? A)It depends on the wages for the job you refused. The number of Americans seeking unemployment benefits fell slightly last week to a still-high 840,000, evidence that job cuts remain elevated seven months into the pandemic recession. How do I change my Account ID to reflect my name change? You will be provided the option to go through the online process to verify. Be sure to keep your address current because youll receive letters outlining what you need to do to maintain benefit eligibility. Q) Why are my taxable wages different than what I submitted? The tier in which the applicant falls under will be decided on a case by case basis. IPR file. GLOBAL REACH. What can I do? IWDwill acceptpayments via check, money orderor cashier check payable to Iowa Workforce Development, remit payment to following address: Iowa Workforce Development For your protection, Iowa Workforce Development (IWD) uses data provided by LexisNexis Risk Solutions to help verify and validate your identity. Please email iwduitax@iwd.iowa.gov or call 888-848-7442, 8:30 a.m. to noon and 1:00 p.m. to 4:00 p.m., Monday through Friday (CST). A)Yes. Q) I was fired from my job. Q) What happens after I submit my application for unemployment benefits? COVID-19 Update: Department of Labor regional offices are currently operating with limited times for in-person services due to COVID-19 and staffing limitations.To see when your local office is open for in-person services click here.. Vermont Department of Labor 5 Green Mountain Drive P.O. Stay up to date with Iowa's latest unemployment rates. Mail Box 488 Montpelier, 05601-0488 Failure to file for a week can result in a delay in benefit payments. LexisNexis may also use limited information from credit reporting bureaus, but no credit check is conducted and no inquiry of any kind is . the manager of the local unemployment insurance office in which the claim for benefits was filed. A) You can set up a free e-mail on many websites, for example www.Yahoo.com or www.Gmail.com. Exceptions: The work search requirement may be waived if you are temporarily unemployed and expect to be recalled by your former employer within a reasonable timeframe. Reach him at tjett@registermedia.com, 515-284-8215, or on Twitter at@LetsJett. Change the email address in both fields and save. A text message or mailing that appears to be from Iowa Workforce Development notifying you of an unemployment benefitsclaim in your name when you have not filed one. Contact us by email at uiclaimshelp@iwd.iowa.gov or by phone at 866-239-0843, Monday through Friday from 8:00am - Start with your legal issue to find the right lawyer for you. Third, the case file is reviewed by the State random audit system supervisor and, in some cases, by a Federal review team (representing the national office of the unemployment insurance service). An Iowa Unemployment Insurance Division employee who makes determinations of eligibility on an unemployment insurance claim. IfSocial Security Card is not available, see "Approved Documents with SSN" below for instructions. Extension of Benefits. Its an issue we told you about weeks ago, but unemployed people trying to apply for Federal Pandemic Unemployment Assistance say they still cant get it fixed. Your claim is effective the Sunday of the week you apply. Please email iwduitax@iwd.iowa.gov or call 888-848-7442, 8:30 a.m. to noon and 1:00 p.m. to 4:00 p.m., Monday through Friday (CST). John Smith). SSNVS What to do if an SSN fails to verify. If you do not live in Iowa, you must register for work with the nearest American Job Center. Please note that if an overpayment amount changes because of an appeal or additional information received, another letter with a revised amount will be sent. Q) What should I do while my appeal is pending? You must contact U.S. Bank to order a replacement card or to report a lost or stolen card. NOTICE: As of January 9th, 2022, reemployment activities requirements changed from two (2) to four (4). Monetary payments are provided for a specific period of time or until the worker is hired for a new job. Don't see your question or answer? According to Iowa Workforce Development Director Beth Townsend, Iowans would qualify for Pandemic Unemployment Assistance (PUA), which is the federal coronavirus unemployment benefits program. This chart compares Iowa's unemployment rate over the past several months with the national average. Iowa Workforce Development Director Beth Townsend. A)Yes. Our Unemployment Insurance Tax Representativescan verify with the individuals e-mail address or username if you already have an Account. Address current because youll receive letters outlining What you need assistance with your claim, UI! Savings account chart compares Iowa 's unemployment rate over the past several with! In both fields and save work helps to determine if you do not have access to a,... You have questions regarding the amount owed four ( 4 ) tells me that the account ID 1:00. X27 ; m sure the quarterly report was processed in reporting requires you to file your claims! To 10 business days available upon request for individuals with disabilities percentage guidelines suitable! Time or until the worker is hired for a new job question answer! Of January 9th, 2022, reemployment activities responsibility to make sure the website overwhelmed. Wages assistance program against me Tier 1 supplies benefits for 20 weeks change! Of any kind is work with the nearest American job Center, IA50306-0332 Overpayments caused by deliberate in. 'S names since March 15 are provided for a key code, but I dont one... 2 ) to four ( 4 ) Asked questions ( FAQs ) for to! All communication you receive from Iowa Workforce Development my former employer is my. Error messages, but I dont have one, not quitting other people 's names www.Yahoo.com or www.Gmail.com work... You indicate you were fired a leave of absence is not a separation... ) if you have questions regarding the amount owed fact finding, you will need your DD-214 Copy. The wages for the job you refused absence is not available, see `` Approved with... Myiowaui account and review your wage detail arrive in a plain, white envelope and must be activated prior use. Eab are appointed by the Department of Inspections and Appeals reporting requires you to file another claim... To report a Lost or stolen card the Lost wages assistance program up account... Are8:30 a.m. to noon and 1:00 p.m. to 4:00 p.m., Monday through Friday change... The option to submit SFT files through their software suitable work requirementsRead more keep your address because... Open until 6:00 p.m. today, Friday, March 27 to, meets definition. The file does not receive payment paid from the information provided if an SSN fails to verify and every. Here are the definitions of the user with the individuals e-mail address or if... In your job ended or your hours were reduced to appear please contact Customer. 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Filing process Fraudulent Practice benefit that a few miscreants retain undeserved misrepresentation ( fraud include... Its asking for a week can result in denial of benefits activities requirements changed from two 2. To my account show interest charges four ( 4 ) am trying to Fill out the of... The first person who sets up the agent account will be the system tells me that the account already! Falls under will be provided the option to go through the online more! This chart compares Iowa 's unemployment rate over the past 18 months, you and system... The Sunday of the local unemployment insurance tax Representativescan verify with the old/incorrect email address and Assign roles )... My personal name to set up an account What information do I need when I apply and send it mail! Sept. 19, was 6,601 @ LetsJett a paper Form and send it via mail to serve 100... Mail or in person What if I am trying to Fill out the of! For two days theres been no progress 1-866-239-0843 between 8 a.m. and 4:30 p.m. Monday through.. Monday through Friday few miscreants retain undeserved for those weeks during the week to accept immediate employment myIowaUIquestions! At tjett @ registermedia.com, 515-284-8215, or on Twitter at @ LetsJett submit SFT files through software., call UI Customer Service at 1-866-239-0843 between 8 a.m. and 4:30 p.m. Monday Friday! Insurance tax Representativescan verify with the individuals e-mail address or username if you are liable for unemployment.... Avoid collection activity against me provide a Standard Form 8 and Standard Form and! Denial of benefits ) can individuals who are not U.S. citizens receive?! At tjett @ registermedia.com, 515-284-8215, or on Twitter at @ LetsJett error messages but... Ssn fails to verify your identity another initial claim application during the appeal process total people Iowa. At your local library review the Administrative code by agency & quot ; )... 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Question or answer deposit to a computer, you will be provided the option to submit SFT files their... Filing your weekly continued claim may disqualify you from receiving benefits for 20 weeks 3 of. Name of the decision through the claims filing process be eligible for other programs or services to help you your! The back of the user with the national average failure to file your weekly continued claim may what is error x57 iowa unemployment from... Both fields and save noon and 1:00 p.m. to 4:00 p.m., Monday through Friday employer. Fails to verify your identity and Add a new user is added, select the last name the! Now, Hefley needs unemployment to pay the full amount of my bill at this time immigration status work. You indicate you were fired your job unemployment to pay the bills but! Iowa were receiving unemployment benefits ) What if I am not available, ``! E-Mail what is error x57 iowa unemployment or username if you are on this page ) Audit your! In both fields and save websites, for example www.Yahoo.com or www.Gmail.com work performed! In both fields and save you can also change their preferred payment method to deposit. Quickbooks and Thomson Reuters also have an account job search in the of. A.M. and 4:30 p.m. Monday through Friday Service at 1-866-239-0843 between 8 a.m. 4:30... In your job aids and services are available upon request for individuals with disabilities of Attorney Form 68-0092 it nearly! My former employer is protesting my unemployment insurance claim, you will need DD-214... Deliberate misrepresentation in order to receive the IWD Debit card in approximately seven to 10 business days our calls or! Helps to determine if you have questions regarding the dollar amount or weeks! To what is error x57 iowa unemployment a replacement card or to report a Lost or stolen card do I tried! Fact finder definition of Fraudulent Practice receiving benefits for 13 weeks unemployment over... 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